Security
Protect what matters.Choose any of our Security subscriptions below
You Can Upgrade or Downgrade at Any Time
Essentials
Basic Protection
$8/mo
when paid annually
Pro
Professional Security
$15/mo
when paid annually
Premium
Premium Firewall & Web Security
$20/mo
when paid annually
Response Time
Essentials
3-5 Business Days
Pro
1-3 Business Days
Premium
6-12 Hours
Firewall
Essentials
Web Application Firewall
Block Brute Force Attacks
Advanced Manual Blocking
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Pro
Web Application Firewall
Block Brute Force Attacks
Advanced Manual Blocking
Country Blocking
Real-Time Threat Defense Feed
Premium
Web Application Firewall
Block Brute Force Attacks
Advanced Manual Blocking
Country Blocking
Real-Time Threat Defense Feed
Scan
Essentials
Malware Scanner
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Pro
Malware Scanner
Check if Site IP is Generating Spam
Check if Site IP is Spamvertised
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Premium
Malware Scanner
Check if Site IP is Generating Spam
Check if Site IP is Spamvertised
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Live Traffic
Essentials
View Blocked Intrusion Attempts
View Google Crawl Activity
View Bots & Crawlers
View Logins & Logouts
View Human Visitors
Pro
View Blocked Intrusion Attempts
View Google Crawl Activity
View Bots & Crawlers
View Logins & Logouts
View Human Visitors
Premium
View Blocked Intrusion Attempts
View Google Crawl Activity
View Bots & Crawlers
View Logins & Logouts
View Human Visitors
Additional Tools
Essentials
Repair Files
Monitor Disk Space
Get Detailed IP Info
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Pro
Repair Files
Monitor Disk Space
Get Detailed IP Info
Two Factor Authentication
Premium
Repair Files
Monitor Disk Space
Get Detailed IP Info
Two Factor Authentication
What Have Others Asked?
Frequently Asked Questions
Are There Any Hidden Fees?
When Do The Monthly Fees Start?
The monthly fees start when you complete your order online. Once you’ve added a security plan to your order or existing website subscription we will update your web security within 1-3 business days. Once your update is complete you’ll receive an email notification that your security features are in place.
Do You Offer Two Step Authentication?
Yes. Our two-step authentication is an added layer of protection for your website or online store. With two-step authentication, you’ll be required to approve every login to your websites admin panel using a mobile device or email account. This means, that even if your website username and password is compromised, hackers still cannot access your admin dashboard since approval for authentication is required through a secondary device, such as a mobile phone.
This is a great feature to have, especially for online stores where customer data is stored. We currently offer this two-step authentication as part of our Premium Security subscription plan.
Can I Integrate My Own Security Software?
Since we are a full manage web design agency we do not grant customers access to administrative areas of websites. This means that any additional security software you would like to implement must be discussed with our developers first, after which we can provide a proposal for the cost associated with your custom integration. However, there are already several robust and fully customized security solutions that we offer our clients. It is unlikely that your website would need something we don’t already offer.
Do You Offer Any Discounts or Promotions?
Occasionally we offer promotions or free trials on services and add-ons. However, we have already priced our plans and add-ons at an extremely competitive price. In fact, our initial price to start your wordpress website with all the services, features, functionality and support that we offer is unmatched and you won’t find a cheaper solution to building an awesome wordpress website or online store that’s fully managed for you, allowing you to focus on your business. We don’t negotiate on our subscription plans, add-ons, support services, or project pricing. If we issue a proposal to design your website for you, this is a fixed price proposal, unless otherwise stated, and is non-negotiable. We’re proud to offer unbelievably affordable alternatives to over-priced design agencies.
How Much Support Do I Get?
We offer unlimited support via the channels your subscription covers. For example, if your subscription grants you access to our Community Forum, Online Chat or Email Support, then you have unlimited questions, support tickets or chat sessions that you can access. We’re here to support you every step of the way.
How Will You Secure My Website?
We offer a full range of free and premium website security features. Here’s a list of what we do to secure your site:
* Daily Backups (subscription based) make it easy to restore your website should it be infected with Malware or be compromised in any way.
* All of our servers have a dedicated firewall that screen requests for malicious activity. In addition to this screening process, our servers have FLRM technology that segregates each website on a shared server, preventing malicious code from migrating or causing issues with another website. Your website is completely protected.
* We actively monitor suspicious requests to the server and blacklist any legitimate threats, denying access to your website and protecting your content and data.
* No one (not even ivo Web Designers) have access to your website files. Only account managers who have been pre-approved and vetted by our hiring process will have temporary access to your website files; and only when a project requires special functionality that cannot be accomplished using an existing plugin.
* We are a full management website agency. Our clients highly value this service. Therefore, we do not grant client access to perform tasks such as uploading files, installing or removing plugins or changing themes and/or core files in any way. This preserves the integrity of your own website as some plugins or poorly designed code can cause serious issues not only for your web application, but on every other website hosted on our servers. If you need anything special, you can contact our support team to help you find a solution that we will integrate for you, only after thoroughly testing it for compatibility with your website.
* All custom code that we develop for your website is thoroughly tested and independently checked for compatibility with your web application to ensure the best user experience possible.
Can I Upgrade My Subscriptions At Any Time?
Yes. You will be able to upgrade or downgrade your subscription at any time.
That begin said – You will not be prorated any amount for your new subscription when you upgrade or downgrade plans.
Do You Offer Any Free Add-Ons?
Absolutely. You can see a full list of our free and premium add-ons in our Add-Ons section. However, we currently do not offer any free Security Add-Ons. All of our Security Add-Ons are available on a subscription basis.
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